Plus Crave

Crave subscriptions can be purchased directly through Crave or through third-party providers, such as TV providers, app stores, or other streaming platforms. If you subscribe through a third party, that provider is considered the seller of your Crave subscription.

If you purchased Crave through a third-party provider:

You will be billed by that provider, not by Crave/Bell Media
Your subscription and payments must be managed directly through the provider where you made the purchase.
Crave cannot manage, modify, or cancel subscriptions purchased through third-party providers.

It is your responsibility to be aware of how and where your Crave subscription was purchased.

If you already have an existing Crave subscription (either as a standalone service or as part of another bundle), you must cancel any existing subscriptions before purchasing a new one to avoid double billing. Each subscription must be managed through the provider it was purchased from.

Crave does not offer refunds for customers who are double billed by Crave or a third-party provider.

To manage or cancel a subscription through a third-party, you must visit that providers account management section or contact the provider directly for support.

TV provider

Please note that partner options and offers are subject to change. To manage your billing and account details, please contact your TV provider for information.

Mobility Providers (Bell Mobility, Virgin Mobile)

Please note that partner options and offers are subject to change — visit Bell for information on current plan options and offers. To sign up or manage your billing and account details, please go to your MyBell account or visit the Bell help site for more information.

Apple (App Store / iTunes)

If you subscribe to Crave through Apple, you can manage or cancel your subscription at account.apple.com, or by following the steps below on your iPhone or iPad:

Go to the Settings app on your iPhone or iPad
Tap on your name at the top of the screen and tap Subscriptions
Select your Crave subscription to manage and make changes

For more information, please visit Apple Support.

Google (Google Play Store)

Please note that partner options and offers are subject to change. To sign up or manage your Crave billing and account details, or cancel your subscription through the Google Play store, follow the steps below:

Go to the Google Play store using a web browser or in app
Confirm that you’re signed in to your Google account
On the top right, click your Google account icon and select Payment & subscriptions
Click the Subscriptions tab and select your Crave subscription
Click Manage and make changes

For more information, visit Google Play.

Roku

Please note that partner options and offers are subject to change. To sign up or manage your Crave billing and account details, or cancel your subscription through Roku, go to the Roku support site for more information.

Amazon

Please note that partner options and offers are subject to change. To sign up or manage your Crave billing and account details, or cancel your subscription through Amazon Prime Video, visit Amazon.ca.

Sign in to your Amazon account
Go to Amazon Memberships and Subscriptions using a web browser
Select your Crave subscription and use the options provided to manage your subscription

For more information, please visit amazon.ca/help.

Disney+

Please note that partner options and offers are subject to change. To sign up or manage your billing and account details through Disney+, please go to the Disney+ account and billing help page.

Bell Streaming

Managing a subscription purchased through a third party