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English FAQ

Why am I being asked to create a Bell Media account?

To improve your Crave experience, subscribers using third-party providers (like TV, mobile, or internet providers) will need to create a Bell Media account and link their subscription. This helps ensure a smooth and consistent experience across all Bell Media brands and it also saves your viewing preferences and history.

Creating this account is free, and on Crave it allows you to access free CTV/Noovo content including CTV Throwback and CTV Movies, plus select episodes from the latest CTV and Noovo series.

How to create a Bell Media account:

Subscribed through a TV service provider (e.g. Bell TV, Rogers, Telus etc.):

  1. Go to Crave.ca and select “Sign In” from the top right corner. 
  2. Select “Sign in Through TV Provider”. 
  3. Select your provider from the list. 
  4. You will be redirected to your provider’s sign-in screen. Use your provider account’s credentials to sign in. 
  5. You will then be prompted to create a new Bell Media account using your personal email address.  You don’t need to use the same email address as the one used for your provider account. If an account already exists with that email address, you will be asked to enter your password to sign in.  
  6. If you’ve never created a Bell Media account with your email address before, you will be prompted to create a password for your new account. 
  7. Enter the verification code sent to your email address and select “Verify” 
  8. Start watching! 

Subscribed through another third-party provider (Prime Video, Bell Mobility, Virgin Plus etc.):

  1. Go to Crave.ca and select “Sign In” from the top right corner. 
  2. Select “Activate Subscription Through Provider”. 
  3. You will then be prompted to create a new Bell Media account using your personal email address. You don’t need to use the same email address as the one you use for your provider account. If an account already exists with that email address, you will be asked to enter your password to sign in. 
  4. If you’ve never created a Bell Media account with your email address before, you will be prompted to create a password for your new account. 
  5. Enter the verification code sent to your email address and select “Verify”. 
  6. Activate your subscription by selecting your provider and entering your provider account credentials. 
  7. Your provider may require a verification code. 
  8. Start watching!