Due to technical limitations, the Crave app will no longer be supported on older versions of Samsung Orsay and some Tizen models, and will cease to function.
While subscribers will not be able to access or watch Crave programming through the app on the Samsung models listed below, Crave subscriptions will remain active with the ability to sign in on an alternate supported device and/or cast to their Samsung TVs.
Please see the chart below for affected Samsung TVs and Blu Ray players:
| Year/Platform | Model Group | Model Name |
|---|---|---|
| 2014 Orsay/Blu Ray | 14/15AV_BD | |
| 14TV_ENTRY | UH6203, UH6103, UH5303, UH5203, UH5103, UH4500, UH4303, UH4250, UH4203, TD390S | |
| 14TV_PREMIUM | US9WB, US9WAF, US9CAF, US9VF, US9BF, US9B, UHU9800, UHU9300B, UHU9300, UHU9000, UHU8500CV, 85S9GLF, UHU8800, UHU8700, UHU8550, UHU8500, UHU8200, UHU7500, UH8800, UH8000 | |
| 14TV_STANDARD1 | UH7100, UH7000, UH6900, UH6850, UH6800, UH6700, UH6600, UH6500, UH6400, UH6410, UH6350, UH6300, UH6200, UH6088, UJ5800, UH5600, UH5570, UH5510, UH5500, UH4570, UH4500 | |
| 14TV_STANDARD3 | UHU8800, UHU8700, UHU8550, UHU8500, UHU8200, UHU7800, UHU7500, UHU7250, UHU7200, UHU7100, UHU7000, UHU6950, UHU6900, UHU6830, UHU6000, UHU5900 | |
| 2015 Orsay/Tizen | 15TV_ENTRY_BD | UK5200, UJ6203, UJ5373, UJ5370, UJ5303, UJ5300, UJ5290, UJ5278, UJ5270, UJ5248, UJ5205, UJ5202, UJ5201, UJ5200, UJ5190, UJ4700, UJ4600, UJ4570, UJ4500, UJ4303, UJ4300, UJ4290, UJ4200, UH4501 |
| 15TV_PREMIUM | UJS9900, UJS9800, UJS9500, UJS9000, UJS9100 | |
| 15TV_STANDARD1 | UJU5900, UJU5910, UJU5920, UJU8000, UJU7800, UJU7500, UJU7000, UJS8500, UJS8000, UJU6900, UJU6410, UJU6400, UJU6300, UJS6900, UJU6390, UJU6000, UJU6100, US9A, UJU6800, UJU6740, UJU6700, UJU6600, UJU6510, UJU6500, UJS8600, UJS6700, UJU7090 | |
| 15TV_STANDARD2 | UJ6400, UJS6000, UJ6330, UJ6300, UJ6240, UJ6200, UJ5520, UJ5510, UJ5500, UJ5300, TE390S | |
| 2016 Tizen/Blu Ray | 16TV_BD | |
| 16TV_STANDARD1 | UKUC30S, UKU6390, UKU630D, UKU6300, UKU6310, UKU6100, UKU6090, UKU6070, UKU6000, UKUF31E, UKUF30E | |
| 16TV_STANDARD2 | VF39S, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5310, UK5300, UK4300, UKF21E, UKF20E | |
| 16TV_PREMIUM | UKU9518, UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKS6900,UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400 | |
| 2017 Blu Ray | 17AV_BD | |
| 2017 Tizen 3.0 | 17TV_QLED | Q9F, Q8C, Q7C, Q7F, QMQ9F, QMQ7F, QMQ6F |
| 17TV_Premium UHD | MU9000, MU8500, MU8000 | |
| 17TV_UHD | MU7500, MU7000, MU6500, MU6300, MU6400, MLS003 | |
| 17TV_ENTRY | MU7000, MU6100 |
Click here for help identifying the model name of your Samsung TV.